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Frequently Asked Questions Regarding Online Casinos

Fri 19 May 2017 Frequently Asked Questions Regarding Online Casinos

How do I put credits into my new account?

To receive credits you must Register first in the casino. To Register click on the OPEN NEW ACCOUNT button in the members menu. Choose your method of credit card payment and click on it. Fill in all your personal details, select the amount of credits to be deposited and click submit.

It may take a moment to approve the transaction and then you are ready to play!

to open and credit your account.

How do I purchase more credits once I am a member?

If you are already a member and would like to purchase more credits, click on the PURCHASE E-CASH button in the members menu. Select your method of credit card payment and click on it. Enter your e-mail address, description of credit card, credit and click submit.

It may take a moment to approve the transaction and then you are ready to play. Good luck!

to purchase more credit in your account. How can I best configure my browser? 1) Set your color to the "highest" available setting. 2) Set you screen size to a "resolution" of 800 x 600 pixels.

How do I open an account?

The registration process is quick and easy. There is a short form to fill out for your name and address and you only need to do this once. You can open up an Account now by going to the Registration page,

Why do you only support Netscape and Microsoft Internet Explorer?

There are a multitude of browsers available on the market to today and we cannot practically support all of them. We had to make a decision on which browsers to support and since these two are by far the most popular, we went with them. What software do I need to start playing? There are two main software components to look at when trying to access our games. The first is your operating system and the second is your browser. We have certified the games to work with the following operating system configurations: backwards compatible and will work. We highly recommend using the latest version of your preferred browser for peak performance. If your system is not one of the above configuration, it may still work. If it is not a supported platform, you will know very quickly. If you are running Netscape 3.x click here If you are running Internet Explorer 3.x click here to update. What hardware do I need? Paradise Online Casino games can be played on most computers. We recommend a Pentium class machine with 32 megs of memory. If you feel your machine is running very slowly, adding more memory and disk space will help.

How many games can I play at the same time?

The number of game you can play concurrently are dependant on the amount of memory available and your ability to keep track. How long can I be logged in until the system ends my session? We have configured our servers to time out a session after 30 min. If you expect to be away from your computer for longer than this time, please log out and then log back in when you are ready to play. Why do I keep being asked to log on even though I already did? Most likely, this is because your computer is not accepting "Cookies". "Cookies" are how we keep track of whether or not you have logged in.

When you try to access a game, the server looks for the '-paradiseonlinecasino' cookie and if it cannot find it, will ask you to log on. To enable ‘Cookies’ on your Browser:

From the menu select Edit->Preferences->Advanced.

Under the cookies options, ensure that disable cookies is not selected

and that "enable Java" and "enable JavaScript" are selected.

Press OK to continue.

From the menu select View->Internet options->Advanced->Security.

Make sure that "always accept cookies" is checked as well from the menu.

Select Options->Advanced->Security->Safety Level.

Set security to medium or low.

From the menu select View->Internet options->Advanced->JavaVM.

Ensure "Java JIT compiler enabled" and "enable Java logging" are checked.

From the menu select Tools->Internet Option->Security

Select the Internet icon.

Press the Custom Level button.

Scroll to "Allow cookies that are stored on your computer"

Select Enable.

Scroll to "Allow per session cookies"

Select Enable.

If you are running utilities such as Crash Guard temporarily disable it when in our site.

Why can't I hear any sounds? Certain games in our casino have sounds. When the game starts up, sound is turned off. If sound is available, you will find a sound button on the game to toggle the on or off state.

How can I improve the performance of my machine? 1) Close all applications that you are not using.

2) Reduce the display color depth size.

3) Reduce display size.

4) Add more memory.

5) Free up or install additional disk space. The Internet is an ever growing network of computers that are managed and used by many people and organizations. When trying to access one of our servers, there are many computers and a lot of technology in-between your computer and ours. We have no way of controlling who is on the Internet and what they are doing. This may result in poor performance at times.

This is an inherent aspect to the Internet and not to our servers.

Why am I getting out of memory errors? Browsing the Internet and running Java applications can be very demanding on your machine. In addition, if you have been running your machine for an extended period of time, certain applications may not have "cleaned up" after themselves, causing memory or disk space to be used up unnecessarily.

If you have been able to play the games in the past and are experiencing problems intermittently, try closing all browser windows that are currently open. If that doesn’t help, try rebooting your machine.

Why do I keep getting warnings about sending information over the web? When presented with one of these messages, you can switch these warnings off by clicking "Do not show this message again". In Netscape and Internet Explorer. Also, please ensure that your root Thawte certificate has not expired. Go to update your Thawte Certificate, click here.

What is E-cash and how does it work?

E-cash is used to convert electronic commerce transactions into casino playing chips.

E-cash ensures your online transactions are completely secure. E-cash will establish Account security and privacy using Secure Sockets Layer (SSL), the most widely supported data encryption and authentication standard on the Internet.

E-cash uses authentication tools to ensure that the visitor pulling the handle of the cyber slot machine is in fact the person who enrolled for membership and established that account. Top firewall security will ensure that your winnings are safe.

Is gambling over the Internet legal?

Adanac Capital Corporation is fully licensed and regulated by the laws of St. Christopher and Nevis, West Indies, for the purpose of operating virtual casino gaming on the Internet. The corporation operates a web site named, Paradise Online Casino and can be found at this URL location . The laws of St. Christopher and Nevis shall govern all transactions between the user and Paradise Online Casino.

Such gaming, however, may not be legal in some jurisdictions under certain conditions, and in some jurisdictions may not be legal under any conditions. Please verify the laws in your jurisdiction before registering and read carefully our rules and regulations Every game the casino has available has undergone extensive testing. In addition, every game is recorded and archived. Should a problem arise, we can always look back and see what has transpired. We have had many people use the system, with thousands of games being recorded and no incident to date.

I have not received my Account refund?

Please note that withdrawals by customers who have made deposits by check will be honored as soon as such check clears our bank. Customers who have made deposits with their credit card, will receive their withdrawals in the form of a mail. For the customer's protection, funds will only be sent to the name and address of the Account holder. Paradise Online Casino will not be accountable for any delay in mail service.

How do I close my account?

Account with any credit balance cannot be closed manually. Accounts with a zero balance and which have not had any activity for 6 months will automatically be closed.

What about being Y2K compliant?

The Year 2000 Issue is the result of computer programs being written using two digits rather than four digits to define the applicable year. Computer programs that have sensitive software may recognize a date using "00" as the year 1900 rather than the year 2000. This could result in a system failure or miscalculations causing disruptions of operations, including, among other things, a temporary inability to process transactions, send invoices or engage in similar normal business activities.

Based on our internal assessment, Paradise Online Casino has determined that its software programs, developed internally and purchased from outside vendors, are already Year 2000 compliant, or that the cost of any needed modifications will not have a material effect on the Company's consolidated financial position, results of operations or cash flows. However, the Company is currently unable to determine if its strategic partners have fully addressed the Year 2000 Issue as it relates to their respective operating systems. A Year 2000 system failure by a strategic partner of the Company could have a material adverse effect on the Company's results of operations.

We have our own web site and have heard you pay 50% commission on net casino revenues. How do I put your banner in my web page?

and see how to make some real $$$!

I have Registered at your Registration Page. When I clicked the "Login" button I was told to "Log in or check that your cookies are enabled"... How do I do this?

Your computer is not accepting "Cookies". "Cookies" are how we keep track of whether or not you have logged in. When you try to access a game, the server looks for the '-paradiseonlinecasino' cookie and if it cannot find, it will ask you to log in. To enable ‘Cookies’ on your Browser: Under the cookies options, ensure that disable cookies is not selected. Make sure that "always accept cookies" is checked from the menu. Scroll to "Allow cookies that are stored on your computer" Select Enable. Scroll to "Allow per session cookies" Select Enable. Under the "Cookies" options, ensure that "accept all cookies" is selected. Edit->Preferences->Receiving Files->Cookies. Ensure that "never ask" is selected in the "when receiving cookies" feature. If you are running utilities such as Crash Guard, temporarily disable it when in our site.

I have Registered and successfully received $1,000 in Fun Cash by clicking the "Show me the Money" button but, I have waited over 3 minutes for the game to load Why?

Our games should load within 3 minutes, depending on your computer and Internet connection.

You need to adjust your computer settings. Here are some helpful tips to get our games Playing: Try reloading the game page by holding down the shift key and pressing the refresh or reload button. If you are running Netscape 3.X or Internet Explorer 3.X you will need to update your browser. to get the most recent version. Bookmark this site then close all your browser windows down. Then start fresh by returning to Registration Page. Clear your cache and reload the game page as per previous line. Click here for more info. Sometimes, re-installing your browser helps. The most recent versions of Netscape and Internet Explorer are found by If you are still having problems, contact us at

I have a question or concern not listed here, who should I ask? Please contact us via e-mail, phone, fax or mail at:




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